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Download Microsoft Edge More info. Table of contents Exit focus mode. Table of contents. Note This article only addresses the crash scenario where mso30win32client. For other scenarios, see the following articles: Excel not responding, hangs, freezes, or stops working PowerPoint isn't responding, hangs, or freezes I get a "stopped working" error when I start Office applications on my PC Help protect your files in case of a crash If you still couldn't find a solution with Office Applications crashing or not starting, you might check the Microsoft Community Office Commercial Admin Center Forums.

Office Forum on Answers. Feedback on Microsoft Office. Fixes or workarounds for recent Office issues. Excel Word More Ask the experts Connect with experts, discuss the latest Excel news, updates, and best practices, and read our blog. Suggest a new feature We love reading your suggestions! Share your thoughts. We're listening. Need more help? Why does the get genuine Office banner show and its potential damages? So, just install the latest update of Microsoft Office will fix the problem.

You can simply do it by clicking the Update Options in the right above picture and select Update Now. The above Case 4 usually happens when a computer wakes up from sleep or hibernation.

Just disable it to solve the problem. Step 3. Find and right-click on ClickToRunSvc. Then, select Stop. No matter which Office application you are using, you may make use of the Microsoft repair feature to repair the Microsoft Office won't open error. Step 1. In the programs list, right-click on Microsoft Office and choose Change.

Step 4. In the next pop-up new window, select either of the repair types Quick Repair or Online Repair and click Repair to start. Finally, try to open your Microsoft Office apps to see whether you can open them or not. If not, it means your problem still exists. Then, move to the next solution.

Just like mentioned above, if you have more than one versions of Microsoft Office installed on your computer, you should uninstall the ones that you do not use or you do not use frequently. The reason is that keeping various versions of Office on your PC can result in problems like files opening with the wrong version of Office app like the above Case 2. Step 2. In the Programs and Features window, within the list of apps under Uninstall or change a program , find the unnecessary Microsoft Office version, right-click on it and select Uninstall.

Many software problems may be solved by reinstallation. Just go to the official website of Office , download, and install your Office version. Download the program. In the pop-up window, click Next and follow the guide to deal with Microsoft Office File Association problem.

Try to reopen your Office files and see whether you can open them or not. If not, continue with the following solutions. Step 5. On the next screen, find the problematic Microsoft Office app, click on it, and select Manage. Step 6. Then, find the file extension you failed to open and set its default app as the Office program. This mainly affects only the file that was saved so if you copy and paste the same file I am able to open it sometimes though this is intermittent and sometimes affects other Excel Files and stops them from opening.

Strangely enough, this mainly affects Excel files however, I have also been locked out of Word files as well. The user can access the files, create, open, modify, save, and fully access these areas, so it doesn't look like a permissions issue.

I've had Microsoft support remote on twice so far and they have been unable to resolve the issue. All of the users in the company have access to these SharePoint locations as standard as they are shared folders.

Adding the user to the member list on the SharePoint has made no difference. This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread.

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